Vodacom's fault now I HAVE TO PAY FOR IT!!!

<p>I had a contract with Vodacom which ended last year June or July - I followed the necessary prodedure by cancelling the contract before the term is over to avoid further deductions as I was advised by a vodacom consultant.</p> <p> </p> <p>Knowing VODACOM they still went ahead and deducted my account 2 months after my contract ended. I then went to the bank and reversed the premium. I had 2 lines on my account - One for my phone and one for the modem (which i didnt want but couldnt cancel afterwards). I COMPLAINED ON HELLOPETER about this and a consultant from the head office in Cape-Town called me. </p> <p> </p> <p>I SPECIFICALLY told that guy to stop my phone from being deducted but still keep the line for the modem open. IF YOU GO LOOK AT YOUR RECORDS YOU WOULD SEE THIS!!!</p> <p> </p> <p>NOW I AM GETTING MESSAGES AND EMAILS FROM VODACOM ABOUT MY ACCOUNT BEING IN ARREARS - I went to the bank as I was advised by ANOTHER CONSULTANT and provided them with the reference number I was given for the arrears amount to be deducted. When I got to the bank, They said I needed more info from vodacom in order for them to load a debit order on the system (WHICH I DIDNT CANCEL IN THE FIRST PLACE). I went back to vodacom and told them what the bank consultant advised - THE IDIOT (YES I WILL CALL HIM THAT AGAIN!!!!) Said he couldnt help me, I need to phone the accounts department.</p> <p> </p> <p>The way I AM SO ****ED OFF BY THE INCOMPETENCE OF THESE FLIPPEN VODACOM consultants for making ME RUN AROUND IN CIRCLES TO PAY FOR SOMETHING THEIR OTHER STUPID CONSULTANT FROM THE HEAD OFFICE CREATED IS NOT FAIR AT ALL!!!</p> <p> </p> <p>The way I feel now, I wouldnt even care if vodacom black lists me FOR LIFE because YOU ARE ALL A BUNCH OF IDIOTS THAT DOES NOT KNOW JACK S***T ABOUT CUSTOMER SERVICE</p>