OM
Osman M
1 reviews | Active since Nov 2015
11 Jan 2024, 22:41
VODACOM ****S FALSIFIED EMAIL TO "cool" me down
Failed Vodacom legal department **** to me by saying they emailed me my settlement letter of my iphone, its been 3 days now. WHen they reliased that they have been *********, they come back and claim that my 9 year old device was never paid even ONCE!!!! Now APple still cant prove ownership of my device and i have not been able to use it since last year, VODACOM ****S
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Vodacom's replyOfficial
12 Jan 2024, 08:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jan 2024, 08:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team