1 reviews | Active since Mar 2017
Vodacom's False Advertising
<p>I took out a cellphone contract in December 2016, where Vodacom added that I would get 10G data for 3 months. I only received data for January & February 2017. I received zero "0" data in March 2017. When I tried following up with them, each consultant that I spoke to kept telling me that their system is either slow or offline & they would call me back. They never did. To date (28/03/2017) I still have not received the 10GB data.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
As per our discussion, the matter has been resolved.
Regards
LA
Good day
As per our discussion, the matter has been resolved.
Regards
LA