JS
Johan S

1 reviews | Active since Feb 2017

01 Mar 2017, 08:11

Vodacom's epic fail

<p>It's been 38 days straight that I have attempted daily to have Vodacom reverse an online upgrade that they themselves did incorrectly. A previous message here on Hello Peter also came to nothing, just the normal standard promises to solve, but zero action. Please think twice before you attempt an upgrade with Vodacom. The mess they will leave you with is just not worth it. </p>

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Replies (1)
Vodacom
Vodacom's reply01 Mar 2017, 08:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,