1 reviews | Active since Jul 2017

17 Jul 2017, 00:13

Vodacom's Data finished within days...don't use them

<p>In the past I had enough data for the month...now without using my cell more or having more visible applucations I run out of data within days. I hear of lots of people complaining about the same. You constantly need to buy additional data. I also receive a sms with TBD that I have no idea what the meaning of it is. I lose signal often and put my phone down</p> <p> I think as users we need to block payment and demand answers regarding the increased data requirememt.</p>

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Replies (2)
Vodacom
Vodacom's reply17 Jul 2017, 07:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply17 Jul 2017, 16:02
Official

Dear Christine van den Berg,

Feedback has been provided.

Regards,

Cassandra