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Tshanduko R
1 reviews | Active since Dec 2018
24 Apr 2023, 09:28
Vodacom ****s
I took a contract with Vodacom via homemark the day my contract was suppose to be activated my network just went off i tried ruching out to Vodacom via customer care they sad i must go to the branch i went the following day they sad i must contact homemark because i took the contract with them up until today i lost my number and have a contract i can't use all i want from Vodacom is to cancel this contract and get my number back can't afford to loose it and i feel they not taking me serious This are contact details hello peter will share to you *** Email *** This is the number i lost because of me taking Vodacom contract ***
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Replies (3)
Vodacom's replyOfficial
24 Apr 2023, 10:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Apr 2023, 10:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Tshanduko R's updateReviewer Update
24 Apr 2023, 16:26This is what you always say you don't take me serious i have reversed you pro-rata i no longer want this thing please just help me get my number back
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Tshanduko R's update24 Apr 2023, 16:26
Reviewer Update
This is what you always say you don't take me serious i have reversed you pro-rata i no longer want this thing please just help me get my number back
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Tshanduko R's updateReviewer Update
25 Apr 2023, 12:02How long should i wait for my issue to be resolved? this is true reflection that you guys don't take customers serious it's a week now and can't access my number, i can't make no get calls and that's a number i use on my daily base
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Tshanduko R's update25 Apr 2023, 12:02
Reviewer Update
How long should i wait for my issue to be resolved? this is true reflection that you guys don't take customers serious it's a week now and can't access my number, i can't make no get calls and that's a number i use on my daily base