NT
Nico T

1 reviews | Active since Apr 2012

09 May 2026, 11:21

Vodacom ****s customers with vendors.

Vodacom shared my details with a ***** third party. They **** to reduce my subscription saying all my benefits will not be adversely affected. I just found out all my voice minutes have been cancelled. Vodacom distances itself from the *****ulent behaviour of its vendor and refuse to put me back on my original contract. They tell me I should talk to the vendor I never subscribed to in the first place. This is ***** authorised by Vodacom on its own customers for commissions.

0
Replies (2)
Vodacom
Vodacom's reply09 May 2026, 11:58
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team
NT
Nico T's update14 May 2026, 16:34
Reviewer Update
My query was properly and timeously addressed in the most professional way that speaks volumes of why Vodacom is the number one network company