NT
Nico T
1 reviews | Active since Apr 2012
09 May 2026, 11:21
Vodacom ****s customers with vendors.
Vodacom shared my details with a ***** third party. They **** to reduce my subscription saying all my benefits will not be adversely affected. I just found out all my voice minutes have been cancelled. Vodacom distances itself from the *****ulent behaviour of its vendor and refuse to put me back on my original contract. They tell me I should talk to the vendor I never subscribed to in the first place. This is ***** authorised by Vodacom on its own customers for commissions.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
09 May 2026, 11:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 May 2026, 11:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
NT
Nico T's updateReviewer Update
14 May 2026, 16:34My query was properly and timeously addressed in the most professional way that speaks volumes of why Vodacom is the number one network company
NT
Nico T's update14 May 2026, 16:34
Reviewer Update
My query was properly and timeously addressed in the most professional way that speaks volumes of why Vodacom is the number one network company
