Vodacom's customer service is pitiful!!

For the past week I have been experiencing issues when trying to connect to the internet through Vodacom.<br> The connection is either slow or non-existent. When phoning the call center I was told that as my phone and tablet could still connect to a WiFi network that it was not an Vodacom problem but rather a device problem which is total nonsense. <br> <br> Over the weekend I was out of town and had no problems with the internet connection but as soon as I entered Pietermaritzburg I started having trouble connecting to the web. I have also used an 8ta SIM which gave me no troubles. <br> <br> Vodacom is pathetic. All these adverts about fast and reliable data connections but when an issue arises they blame my device. I'm giving Vodacom a few more days to sort their stuff out before I move over to their biggest competitor, even if the data and contract prices are higher.