Vodacom's continued arrogance

<p>I have been a customer of vodacom for the last 16years and I cannot believe the lack of care that you have for your customers. I have spent about 15 mins holding for a query after initially being assisted by one of you call center agents. After I hung up I then called again to speak to a supervisor which I then held on for a further 15 without assistant. I still have have not received the help I need. The arrogance that vodacom has will ensure that I move my account and my business account to another service provider, this is totally unacceptable.</p>