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harvey M

1 reviews | Active since Apr 2025

23 Oct 2025, 13:59

Vodacom ****s clients.

Vodacom is trying to de***** me of my money again. I closed the account because they had increased my payments without my agreement using *********s to call and say the changing things for no free as an upgrade. I closed the account in May 26 expecting a letter of confirmation for the cancelation but today I get an email of summons. This company doesn't follow the regulations when it comes to customer service been complaining since but when you call its sent to different people because no one knows what they doing and who is supposed to assist. I have not received my settlement letter yet. I want nothing to do with vodacom as they have proven how *****ed they are this far.

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Replies (1)
Vodacom
Vodacom's reply24 Oct 2025, 09:45
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team