LV
Linda V

1 reviews | Active since Jul 2023

13 May 2025, 09:17

Vodacom ****s clients

I would rate them Zero. What a horrible network provider to take a cellphone contract with, I called to cancel my contract in Feb cos it was ending 6 March and to my surprised it was not cancel in fact they forcing me to upgrade. I had to request a manager in order to cancel, paid my account 31st March to my surprised I'm being harassed and called every day that I owe, I sent them proof of payment for March but they ignore and still harass me that the account is handed over. They are terrible and **** their clients which is shocking. They need clear my name Asap.

0
Replies (1)
Vodacom
Vodacom's reply13 May 2025, 10:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team