MC
Marc C

1 reviews | Active since Mar 2009

05 Jan 2016, 12:16

Vodacom's Christmas Cash Flow Bonanza

So Vodacom takes double the amount invoiced for December from my account on December 31. So they apologise and promise to refund the money plus costs by January 4. So it's now January 5 and the money is where? <br> <br> Now let's all calculate how much Vodacom has been able to do with all the extra money they took from their subscribers' accounts for five days plus .....<br> <br> And will we see any interest?<br> <br> But I had to make alternative arrangements to pay my other debit orders ... yes those ones that were only going to take their due. Once.<br> <br> Come on Vodacom - at the VERY least give us some free airtime or data for the privilege of using our money without our permission .... don't hold your breath.

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Replies (1)
Vodacom
Vodacom's reply05 Jan 2016, 20:05
Official
Hello dagmark,

Thank you making us aware of this issue.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team