1 reviews | Active since Jul 2017

31 Jul 2017, 15:09

Vodacom's Cellsure sucks

<p>I upgraded in October 2016 and got my s7 rigth there and there. Today 31 July 2017 am claiming with cellsure and am told of 3K i must pay as follows, 2k is for access and 1k is to update my account as vodacom failed to do this when i upgraded. Where do i get 1k lying around f9r me to be able to sort out the mess they made. Am disappointed, mad and financially crippled by vodacom</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply31 Jul 2017, 15:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team