jC
jamie C

1 reviews | Active since Jul 2011

15 Dec 2016, 09:11

Vodacom's bad service- Whats new???

<p>I have a list of things that I would like to complain about regarding Vodacom's service however the first thing I would like to mention is that their contact center's level of service is atrocious. I spent 20 min waiting for someone to answer me and then they tell me they dont have access to my information,You are Vodacom and you dont have my information??? I was then transfered to upgardes where the call was answered by a man named Kingsley who refused to give me his last name and was very rude to me.</p> <p>Vodacom never has reception so their network is terrible where I live. Best coverage in South Africa my ****ing ass! I am now going to go and rampage Vodacom because this is the 2nd compalint I have about them this week.</p> <p>I may be just a man but believe me there is enough social media and enough people around me to for me to at least get 10 people to leave you assholes.</p> <p>Oh and If Vodacom wants to track me my number is ********** 683</p> <p>Oh and **** you all of you</p>

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Replies (1)
Vodacom
Vodacom's reply15 Dec 2016, 11:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team