MM
Moira M
1 reviews | Active since Sept 2020
28 Sept 2020, 12:36
VODACOM ‘S BAD SERVICE
After my ratings on hellopeter, I received a call from a guy from vodacom, he was quite rude, claiming that I didn’t cancel my contract on time, he is saying that without doing his research first & he has a nerve to tell me to send hellopeter a mesage that he solved the problem. My phone is still not working, clearly vodacom still claims that I owe them.
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Vodacom's replyOfficial
28 Sept 2020, 14:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Sept 2020, 14:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team