Vodacom's bad service

<p>I wrote a complain concerning Vodacom giving my sim card to an organisation named RMCS. This people changed my prepaid sim card to contract and I complained to Vodacom and was helped by one of their consultant by the name of Cassandra she promised the matter will take approximately 48 hours but it took her days to resolve the matter. To my surprise she send me an email claiming she is unable to help me and asked me if it will be proper for her to send me R300 air time and 1 GIG data as a token for my lost talking points. I want my sim card to remain as prepaid cause I already has a contract with cell C I really don't want their contract please help.</p>