LL
Leigh L

1 reviews | Active since Feb 2014

16 Oct 2015, 11:15

Vodacom's answer to your problem is to Google

Good day,<br> <br> I got a Vodafone R209-Z on a top up contract which is basically a mobile hotspot router for ANY device. The device works fine on all my devices except my Playstation 4 which I use for streaming, browsing and gaming.<br> <br> I spoke to 3 different consultants in the last and none of them knew what to do - one asking me if my Playstation is a \Samsung make".<br> <br> I walked into the Nicolway branch with my Playstation and router 2 days ago so they can assist me but they were unfortunately not able to which is understandable - if you do not have the device you wouldn't know how it works. I need someone from Vodacom who knows about these things \""specialist/technician/Einstein\"" to call me and take me step by step on how to set up this router to use on my Playstation 4 (Basically setting up my IP address/ports/). I am not angry - I am just disappointed in the service I got.<br> <br> I will NOT go into a Vodacom branch again - I will NOT risk driving around with my Playstation 4.<br> <br> A simple phone call from someone who knows how to set this up is all I need :)<br> <br> Thank you"""

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Replies (1)
Vodacom
Vodacom's reply16 Oct 2015, 11:25
Official
Hello Lblupton93,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team