jplr
johannes petrus le roux
1 reviews | Active since Apr 2010
08 Sept 2019, 19:59
VODACOM S A
Since the beginning of Sept i have been trying to get my 5 gigs contract Data from Vodacom only to be told that they have added it or they are investigating and now my complaint has now been closed with no success. Vodacom seem to think that is all we have to do it is very irritating and takes a lot of time.This actually boils down to theft as it is a contact and they ignore their responsibility. Show my account here with the 5 gigs added so that everybody can see it.
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Vodacom's replyOfficial
08 Sept 2019, 20:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Sept 2019, 20:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
17 Sept 2019, 11:07Dear Customer, Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards
Consumer Website Team
Consumer Website Team
Vodacom's reply17 Sept 2019, 11:07
Official
Dear Customer, Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards
Consumer Website Team
Consumer Website Team