VODACOM *****S
Vodacom a *******. My data contract was R356, no notice, no calls, my price is now gone up to over R700. How can you just increase a contract to more than double the price without informing the customer, that is *******. I want my amount credited Nd I want my contract ended. Nd your service is pathetic, you cannot get through to a proper accounts department , you get through to service customer advises who know nothing. REALLY REALLY ****ED OFF😡😡😡😡😡😡AND I HAVE BEEN A LOYAL CUSTOMER FOR OVER FREAKN +-15 YEARS
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Replies (1)Vodacom's replyOfficial
04 Oct 2025, 08:19Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply04 Oct 2025, 08:19
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
