1 reviews | Active since Jan 2012

03 Oct 2025, 21:30

VODACOM *****S

Vodacom a *******. My data contract was R356, no notice, no calls, my price is now gone up to over R700. How can you just increase a contract to more than double the price without informing the customer, that is *******. I want my amount credited Nd I want my contract ended. Nd your service is pathetic, you cannot get through to a proper accounts department , you get through to service customer advises who know nothing. REALLY REALLY ****ED OFF😡😡😡😡😡😡AND I HAVE BEEN A LOYAL CUSTOMER FOR OVER FREAKN +-15 YEARS

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Replies (1)
Vodacom
Vodacom's reply04 Oct 2025, 08:19
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team