DF
David F
1 reviews | Active since Nov 2019
27 Sept 2024, 18:38
Vodacom ****s
Good day
Please assist with a R919 that is still reflecting on my credit account which was paid by me to have the account close long ago...I spoke to one rep previously who still hasn't emailed me regarding my query I raised with you guys as she said she'll raise a dispute and send me the necessary information I requested but till this day I still haven't gotten any feedback
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
28 Sept 2024, 12:47 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Sept 2024, 12:47
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
DF
David F's updateReviewer Update
28 Oct 2024, 05:11Please contact me on ***
DF
David F's update28 Oct 2024, 05:11
Reviewer Update
Please contact me on ***
DF
David F's updateReviewer Update
19 Nov 2024, 05:10Can someone please just assist me with getting this old account off my name as I've been emailing with no response and customer service agents is of no help as I'm still waiting on my information and statements to be emailed to me...my account is cancelled and I still have to struggle with you guys so pleass I beg of you just assist me with being done with Vodacom
DF
David F's update19 Nov 2024, 05:10
Reviewer Update
Can someone please just assist me with getting this old account off my name as I've been emailing with no response and customer service agents is of no help as I'm still waiting on my information and statements to be emailed to me...my account is cancelled and I still have to struggle with you guys so pleass I beg of you just assist me with being done with Vodacom
DF
David F's updateReviewer Update
20 Nov 2024, 04:43I have checked and I don't have any email from you guys...if possible please resend the email and then let's take it from there
DF
David F's update20 Nov 2024, 04:43
Reviewer Update
I have checked and I don't have any email from you guys...if possible please resend the email and then let's take it from there
DF
David F's updateReviewer Update
21 Nov 2024, 09:07I'm still waiting on an answer to this matter
DF
David F's update21 Nov 2024, 09:07
Reviewer Update
I'm still waiting on an answer to this matter