JM
Jon M

1 reviews | Active since Feb 2015

25 Aug 2023, 07:04

Vodacom ********s

I am sick and tired of Vodacom . They are pathetic . I took out a contract for R1400pm I explained to them this is my budget , they agreed and signed me up , THEN started charging R1850 -1950 .I called and queried this they finally fixed it ,that was 2 month ago , last month they charged me R1820 ,NOW they've done it again.They are ****** ********s .How dare you take more money than youre suppose to? I have sent over 50 emails ( no I am not exaggerating ) They havnt rep**** to ONE . Ive tried calling them but ,you know , high volumes ( BS ) and when you FINALLY get hold of one, you get some guy called Banzi that asks you stupid questions NOT pertaining to the issue . I am fed up with this company , wont be using them again

0
Replies (2)
Vodacom
Vodacom's reply25 Aug 2023, 07:49
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 
JM
Jon M's update25 Aug 2023, 07:57
Reviewer Update
they've done this before , promised tofu the issue ,THEN charged me R1957 for the month of August ( Just saw the invoice now )