Vodacom *****s!
Vodacom just deducted R 4 800 directly from my bank account! This after i’ve made arrangements with them to deduct only R 300! How in the hell is a place able to do this? Now they say I have to go to MY bank and TRY to have a reversal because they can’t seeing that the R4800 is the amount due. Then what happened to the arrangement? I have 2 babies to feed with that money :( i’m gutted! Please help! My vodacom account number is i***
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
30 Aug 2023, 07:50Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Aug 2023, 07:50
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team