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Deliwe N

1 reviews | Active since Mar 2009

19 Mar 2015, 23:18

Vodacom's 2GB + 2GB Night owl a reap off

I stayed late (after midnight) on the 17th March 2015 just so i can use my 1.96GB night owl data and spare my normal 1.69GB data. At the end of my session around 2am when i checked my data balance, I still had 1.96gb night owl data and just over 600gb of normal data. Meaning that Vodacom was busy billing me from my regular data even though i was surfing the net between midnight and 2am. I want to know if this vodacom night owl data business is false advertising? If not, then i want my data refunded.

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Replies (1)
Vodacom
Vodacom's reply20 Mar 2015, 11:17
Official
Hello Stoppy2000,

We are currently investigating this matter and will update you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites