Vodacom Rustenburg Waterfall shop unacceptable service.

On Monday 1st April I went to your store in Rustenburg Waterfal mall (shop) and was welcomed by a guy named Wilmont. He gave me a ticket about 10 min later another lady walked in. After having to wait for over 40 min without assistance a white guy walks in and gets pointed to a lady whose station didn't have a customer. And when I confronted him (Wilmont)he didn't bother to say anything to me but just stormed to get the manager. The manager apologised fine I accepted but why must he apologise when the person who wronged me and the other lady didn't even bother to explain when I asked him to explain what was going on. This is unacceptable and this is the very reason I stopped taking contracts with you because of things like this.