AE
Alan E
1 reviews | Active since Jul 2020
04 Feb 2021, 15:33
Vodacom run around
Vodacom Fibre tells me it will take 30 days to transfer the account from my late Wife's name to my name even though they have received ALL the documents from myself weeks ago and now they have suspended my internet. No-one can give a straight answer even though I have all the reference numbers. Strange that it took a couple of days to change the cell phones
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
04 Feb 2021, 18:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2021, 18:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team