Vodacom Ruins Christmas!

How do you confirm the upgrade order, tell the customer that it will be received in a few working days and then a week later when the customer follows up tell them actually we haven't sent it, we are out of stock and have no idea when we will have stock/get it to you?

This was to be my son's Christmas present.

You have ruined Christmas and proven what a useless company you are and just how little you care about or value your customers. Time to find a new service provide me thinks!!!