nM
ntshidiseng M

1 reviews | Active since Feb 2016

27 Oct 2016, 18:56

Vodacom ruining my life

<p>10 July 2016 Vodacom debited my ABSA account. They took around R800 for 2 cellphones.But the tragedy is I dont have a cellphone contract I have never had one since i was born.12 July Vodacom requested My ID Copy and affidavit and I emailed them these documents.They promised to give me feedback and clear my name but they havent.My loan application to fix my damaged car was denied today because of the Vodacom account.I dont have a cellphone contract.Vodacom clear me please and inform credit burear causing you are ruining my life.</p>

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Replies (1)
Vodacom
Vodacom's reply28 Oct 2016, 07:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team