1 reviews | Active since Jan 2016
Vodacom ruining my credit report!
<p>after months of waiting for my payments to be allocated by Vodacom, it finally gets done in May and I pay off my balance completely in June. Now however, in September as I check my credit report, my Vodacom account is listed as 'missed payment'. I have officially resigned myself from any Vodacom product because of their complete inefficiency. It took you 5 months to allocate payments to the correct account and now you don't even bother to update the credit bureau. I am put off anything that has to do with Vodacom and regret the day I decided to take out a contract with them.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
