VODACOM RUINED MY LIFE!!!

Vodacom phoned me for a contract phone, I specifically asked the lady, can the phone take two sim cards and she said “ yes mam, it can and you still can use your own number as well” so I accepted the contract with the phone, after a few days the phone arrived and I accepted it from the courier company Vodacom uses, after I opened the package I saw the phone can only take one sim card, I immediately contacted Vodacom and told them so they said its simple if you are not satisfied you just send it back and we will send the couriers to collect, so they did after one day they collected the phone from my home. After the collection from the couriers I called Vodacom again and told them the couriers picket the phone up from me, the lady told me I should phone again after two days as I did again, they have billed me again and again after numerous phone calls, I went to my bank and stopped the debit order from Vodacom. Then they started to call me from Vodacom’s Legal Department, as the lady explained they need the proof of returned documentation from the courier services, I have e-mailed it through to her, they started to call me more than once a week as I told them I have send through my documentation more than once, as she replies “ we did not get your documents and you should send it again, after numerous times I told them they are harassing me and they should stop otherwise I would seek help from my attorney. For two months I have heard nothing from them. I wanted to buy myself a vehicle to travel from home to work and back and was declined by Wesbank, I have three vehicles on my name at Wesbank and never missed a payment, I was blacklisted by Vodacom. Vodacom ruined my reputation and my credit at Wesbank.