FM
Freddy M

1 reviews | Active since Aug 2015

02 Aug 2016, 12:17

Vodacom ruined my Life

<p>After going back and forth with Vodacom for months in 2015. Vodacom acknowledged that the account was **********ly opened in my name and that they would close it and remove it from my credit profile. Today I find out that they didn't keep their word and I am blacklisted/blocked. Vodacom has single handedly ruined my credit score by failing to honor their end of the agreement.</p>

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Replies (1)
Vodacom
Vodacom's reply02 Aug 2016, 12:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team