CP
Christo P
1 reviews | Active since Nov 2017
16 Feb 2022, 09:50
vodacom rudeness
On 16 Feb 2022 I received a call from vodacom call center to upgrade, I informed that I am not interested on deal and person just puts phone down, Keep it up vodacom, that's customer service, Please don't call me again
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Replies (2)
Vodacom's replyOfficial
16 Feb 2022, 10:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Feb 2022, 10:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 Feb 2022, 15:13 Dear Christo Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We do apologise for the services that was rendered to you.
We have sent a request to our business partners to remove your number from the database. Regards Consumer Website Team
We have sent a request to our business partners to remove your number from the database. Regards Consumer Website Team
Best regards,
Vodacom's reply16 Feb 2022, 15:13
Official
Dear Christo Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We do apologise for the services that was rendered to you.
We have sent a request to our business partners to remove your number from the database. Regards Consumer Website Team
We have sent a request to our business partners to remove your number from the database. Regards Consumer Website Team
Best regards,