SW
Shenaid W
1 reviews | Active since Jul 2020
14 Jan 2022, 16:05
VODACOM RUDE SALES CONSULTANT
so a woman phoned me to tell me that i was due for an upgrade, but Vodacom does not have any of the phones that we want in stock - i asked her when they were getting stock and she could not tell her, i then said to her, we will upgrade once you have stock because we want a specific phone, she just put the phone down in my ear, I ACTUALLY CANNOT BELIEVE THE CUSTOMER SERVICE FROM THIS COMPANY - PATHETIC AND JUST PLAIN OUT RUDE
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Replies (1)Vodacom's replyOfficial
15 Jan 2022, 10:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jan 2022, 10:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
