SW
Shenaid W

1 reviews | Active since Jul 2020

14 Jan 2022, 16:05

VODACOM RUDE SALES CONSULTANT

so a woman phoned me to tell me that i was due for an upgrade, but Vodacom does not have any of the phones that we want in stock - i asked her when they were getting stock and she could not tell her, i then said to her, we will upgrade once you have stock because we want a specific phone, she just put the phone down in my ear, I ACTUALLY CANNOT BELIEVE THE CUSTOMER SERVICE FROM THIS COMPANY - PATHETIC AND JUST PLAIN OUT RUDE

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Replies (1)
Vodacom
Vodacom's reply15 Jan 2022, 10:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team