AO
Annelie O
1 reviews | Active since Aug 2015
13 Aug 2015, 18:23
Vodacom - Rude!!!
I have serious problems with my new Galaxy smartphone that I got from Vodacom. After sending the phone back twice, only to have twice as many problems with it, I contacted Vodacom today. I spoke to Sibu, who was EXTREMELY rude to me, and also refused to allow me to speak to her supervisor regarding her attitude. I am so Gatvol for this problematic phone and a network that simply won't help me to solve my issues!
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Vodacom's replyOfficial
14 Aug 2015, 10:17Hello AnnelieOosthuize,
Please accept my sincere apology for the handset problem you have been experiencing.
As discussed, the Vodacom Repair process needs to be followed whereby you will need to book the handset in at any Vodacom repair store.
Please provide us with the job number in order to follow up on your behalf. i have responded to you via email as well.
Kind regards
Rashieda
Vodacom Consumer Website Team
Please accept my sincere apology for the handset problem you have been experiencing.
As discussed, the Vodacom Repair process needs to be followed whereby you will need to book the handset in at any Vodacom repair store.
Please provide us with the job number in order to follow up on your behalf. i have responded to you via email as well.
Kind regards
Rashieda
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Aug 2015, 10:17
Official
Hello AnnelieOosthuize,
Please accept my sincere apology for the handset problem you have been experiencing.
As discussed, the Vodacom Repair process needs to be followed whereby you will need to book the handset in at any Vodacom repair store.
Please provide us with the job number in order to follow up on your behalf. i have responded to you via email as well.
Kind regards
Rashieda
Vodacom Consumer Website Team
Please accept my sincere apology for the handset problem you have been experiencing.
As discussed, the Vodacom Repair process needs to be followed whereby you will need to book the handset in at any Vodacom repair store.
Please provide us with the job number in order to follow up on your behalf. i have responded to you via email as well.
Kind regards
Rashieda
Vodacom Consumer Website Team
Best regards,