SL
SHUMEERA L

1 reviews | Active since Oct 2018

31 Jan 2019, 11:21

VODACOM = ******* !!!

This place doesnt even deserve one star !! In the beginning of the month I wrote a review on HelloPeter as well where they took my data even though I wasnt using my phone as it was during working hours. In a space of 5minutes, every cent of my airtime and every mb went down, until I was eventually left with 0.00mb. when I called in, the call center agent asked me why my phone was switched on during working hours.

i just received my statement for January, and I took an advance after thie incident where Vodacom just randomly decided to take my data and donate it to I dont even know who or why, but I paid back the advance with my airtime as I usually do on the 24th/25th of every month. They have taken this off of my airtime already, yet, this damn money is being debited now AGAIN. Vodacom needs to be shut down and they must pay back all our money. Vodacom is a bunch of ******* and the worst network anyone could ever be on. And their call center staff is useless and rude. they even drop the calls in us as cutsomers who pay their salary every months ears . Vodacom, please understand this, I WANT MY MONEY BAC****

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Replies (1)
Vodacom
Vodacom's reply31 Jan 2019, 13:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team