KM
Kopano M

1 reviews | Active since Mar 2017

16 Mar 2017, 14:24

Vodacom *******

<p>I write this in pure pain from my experience with Vodacom head office, my R14000.00 Iphones home key is not working and I also cant change the ring tones, Vodcom say they updated the software but guess WHAT still not working, now the 2nd time they say its liquid damage!! WOW surprise surprise Vodacom!! I did not even take the phone the 1st Time, the Vodacare informed me the phone still faulty when they received it back from the Vodacom head office...... now Vodacom where does the Liquid damage come from!! i demand a new handset Vodacom.... pls sort this out now job number ********** 8 !!!! guys i want a new handset.. no wait Demand a new handset sealed !!!!</p>

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Replies (1)
Vodacom
Vodacom's reply16 Mar 2017, 15:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team