Vodacom Router ****

<p>I phoned Vodacom Cancellations in Feb 2017 to cancel my old 3G account. The person from Vodacom then inform me that I was due for an upgrade on my cellphone contract. He made me an outstanding offer which I could not resist. A few days later the courier service deliver a Vodacom parcel . When I opened it I saw to my surprise a router in stead of a phone. I phoned Vodacom and explain that I did not apply for a router. That advised me to send it back with the same courier service, which I did that same day. Since then till date I received accounts for the router and 5 gigs. I phoned Vodacom how many times to cancel the router because I did not open or use the router. They promised me that it was cancelled, but I received even this month an account. At a stage they cancelled my cellphone contract in stead and I waited 2 weeks to be registered on the network again. They confirmed then that I will be credited after the 15th of July because I never requested or used the router or data, but once again I did not received the credit due to me from Feb till July. When I phoned to follow up there was no trace of my correspondence with Vodacom. Is it not ***** to add a service to your account which you never had used or requested. I want the credit that is due to me. This is taking now months to sort out. </p>