NM
Ngwanatema M
1 reviews | Active since May 2022
16 May 2022, 12:59
Vodacom Router contractor
I had a router contract with Vodacom from from 2*** February. I cancelled my contract end July 2021, the person cancelling my contract did not mention I will be billed for August 2021. In March 2022 I received a call from the lawyers Appointed by Vodacom stating my account is areas where else Vodacom never contacted me telling about the outstanding amount. Now I am expected the outstanding amount with notice from them.
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Replies (2)
Vodacom's replyOfficial
16 May 2022, 13:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 May 2022, 13:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 May 2022, 16:50Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that you would need to speak to the DCA which is TJ Maodi Inc on ***.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply16 May 2022, 16:50
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that you would need to speak to the DCA which is TJ Maodi Inc on ***.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,