Vodacom -rotten to deal with......

My daughter cancelled her Vodacom contract in April-she has the letter of confirmation from Vodacom which she copied to me today. They are still deducting payments from her bank account in spite of the fact that THEIR letter says last payment from her will be April. She has tried countless times to contact them, as have I-she is in JBG -I am in PMBG. No-one picks up phones and their email box is full and she is losing money hand over fist. This is pure unadulterated theft. I am horrified at Vodacom, at their ducking and diving. She is retrenched and this is a huge stress for her. Wake up Vodacom!