Vodacom Roodepark Tower has been down 2 to 3 weeks and has been reported by residents in the complex 2 weeks ago , I also reported beginning of this week , still no feedback from Vodacom

Item: Vodacom
Rating: 1
Author: Nkateko P

Vodacom Roodepark Tower has been down 2 to 3 weeks and has been reported by residents in the complex 2 weeks ago , I also reported beginning of this week , still no feedback from Vodacom. We are just paying the internet without using it.

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Replies (2)

Vodacom's replyOfficial

30 Nov 2023, 12:10

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply30 Nov 2023, 12:10

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Nkateko P's updateReviewer Update

04 Dec 2023, 06:51

Now Vodacom just closed my service request without resolving the issue. A2-Y4S6-IFZT3
This is unfair.

Nkateko P's update04 Dec 2023, 06:51

Reviewer Update

Now Vodacom just closed my service request without resolving the issue. A2-Y4S6-IFZT3
This is unfair.