ND
NISHAN D

1 reviews | Active since May 2009

11 Mar 2023, 07:13

Vodacom Rogues Fibre Service

I cancelled my debit order and pay cash every month before the debit order date. Yourl are charging me R100.88 extra every month. You guys are rogues. I paid for the fibre every month, but yourll still deduct from my account. Yourll need to be reported and a case of theft opened for ***** against Vodacom the **** company

0
Replies (3)
Vodacom
Vodacom's reply11 Mar 2023, 17:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team

ND
NISHAN D's update15 Mar 2023, 02:07
Reviewer Update
I never sign for a debit order instruction to be processed 4 to 5 days in advance. I signed to be debited on the last day. The unpaid debit order fees need to be removed from October 2022.
If not will be taking this matter further.
ND
NISHAN D's update24 Mar 2023, 16:23
Reviewer Update
I am still awaiting feedback or should I post on Facebook also