DW
Deb W
1 reviews | Active since Mar 2018
26 May 2024, 12:00
Vodacom rocks, but helpline not in store
Sia like our captain at the help centre rocks. Going in store is awful but the helpline, my help person was Sia sorted problem in minutes. Instore however a poor old man w his arm in a cast had to beg the rude not doing anything for assistance as the machine not working. Rotten 🍅 for blue route in store but wow for Sia at 135 help line.
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Vodacom's replyOfficial
27 May 2024, 08:21Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. RegardsVodacom Consumer Website Team
Vodacom's reply27 May 2024, 08:21
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. RegardsVodacom Consumer Website Team