1 reviews | Active since Apr 2015
VODACOM ROBS PEOPLE!
I have uploaded about R200 worth of data and airtime in these past three days, and every time I upload they just take my airtime or data and send me a sms right after uploading saying that my airtime/data has been depleted. I am beyond furious with this. It's *******! I went to Istore to ask if it is something on my Iphone and they reassured me that if all my cellular data is turned off, my phone won't be able to use data. So how the hell do you explain this? This is not the first time it happened to me, funny enough this all started happening right after I said No to a vodacom agent trying to make me change to a more expensive contract. I want this problem sorted out TODAY!<br> <br> Also, the Istore consultant told me that this is not the first complaint he's getting from Vodacom clients about this issue. I would hope Vodacom sorts out this problem because a very good and well known brand is getting very unpopular.
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Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
