Vodacom Robs Me Again

I cancelled my contract modem wifi internet with Vodacom on the Fri, 22 Apr, 11:16 (12 days ago) to be prepaid from May 2022. They confirmed I had no outstanding billing but Vodacom just debited my account for May 2020 but my number is prepaid. Lets see if Vodacom reimburses me of my money that they were not suppose to deduct.

BELOW IS THE CONFIRMATION EMAIL OF MY TERMINATION *** 22 Apr 2022, 11:16 (12 days ago) to me

Hi Dominique Abrahams

We have received your request to convert *** to pre-paid. It has been logged and will take effect on 2022-04-30 00:00:00. Please note that any outstanding usage costs will be billed in the next month's billing cycle.

We recommend you use any remaining minutes and data before this date as it will be lost during conversion to prepaid.

For any queries, please call Cancellations on ***.

Kind regards Vodacom