SB
Suresh B

1 reviews | Active since Apr 2011

12 Dec 2025, 11:42

Vodacom Robs customers after end of contract.

I signed a 24 month data contract that ended on 30 July 2025. I did not use the the data service from 31 July 2025. I now receive a demand from Vodacom debt collector HP attorbeys to pay R1202. The contract was not extebded by myself but Vodacom continued to do so on a monthly basis without informing me. I think Vodacom is doing ********* business practices in terms of the King code of ethical business in South Africa. DO NOT BE A VICTIM OF VODACOM ********* PRACTICES>

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Replies (1)
Vodacom
Vodacom's reply12 Dec 2025, 11:52
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team