MA
Mandy A

1 reviews | Active since Dec 2010

31 Dec 2020, 13:49

Vodacom robs

Vodacom has been ignoring me and my refund is pending for over a month now. I am so fed up of all their dropped calls and no call backs and nobody actually wants to assist but if I had to be in arrears then I would have no access... The stress, anger, frustration and high disappointment could lead to a heart attack or failed lungs do to a lack of oxygen.

0
Replies (3)
Vodacom
Vodacom's reply01 Jan 2021, 10:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
MA
Mandy A's update04 Jan 2021, 11:08
Reviewer Update
In due course, I guess you waiting on me to be declared dead so that you don't have to refund me whats due or give what is now due....
MA
Mandy A's update05 Jan 2021, 15:54
Reviewer Update
And the wait continues, I've lost interest in Vodacom fools...