TB
Tamera B

1 reviews | Active since Jun 2023

20 Jun 2023, 11:28

VODACOM ROBBING US BROAD DAYLIGHT!

I have never done this before but right now i am so frustrated by what i just experienced and experiencing!!! Vodacom is downright robbing me through ******** data activation - May invoice R923.58 1 GB data bundle that they claim was activated via ussd??? On the April invoice it was R667.52, month before that R323.33 and this has been growing since Dec 2022. At first I thought maybe I went over because of calls as the line is open to make calls however it kept growing and I queried. When i had the same query before i upgraded this number and asked that its locked for any kind of activations, it was confirmed that there won't be any activations on the number ever again unless I ask. I'm so disappointed at Vodacom for the very first time since I have been with them. Vodacom is robbing us daylight, even their billing system these days its milking money out of us, there's line rentals, handset installments, 2 comprehensive cellphone insurance on the same number...WHY VODACOM WHY?????

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Replies (1)
Vodacom
Vodacom's reply20 Jun 2023, 12:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team