Vodacom robbing their customers

<p>I posted this complaint on the 4th of January already. Still no reply from Vodacom. Seems its easier to have the accounts department do their work in double charing their clients over the festive season, than having to make sure that the queries/complaints department do their work. </p> <p>I did an upgrade beginning of December. I checked my bill for December and found it's double the amount as to what I agreed upon. I’m not sure exactly what they’re charging, it’s a messy account as some charges were charged but then debited straight after? It looks like they’re double charging me for December. I logged three requests to Vodacom for them to contact me, but I keep getting messages stating that there was an error and that I must log another call. End result is Vodacom is robbing their customers, they're not willing to assist and this is unacceptable.</p> <p>I'll keep posting this message until I receive feedback</p>