Vodacom robbing their customers

<p>I did an upgrade beginning of December. My upgrade was for a Samsung A7 contract which include the normal free minutes, free data and free messaging. However this special also included free data of 20 Gig per month for the first 6 months. I checked my bill for December this morning and got a fright as its double the amount as to what I agreed upon. I’m not sure exactly what they’re charging, it’s a messy account as some charges were charged but then debited straight after? It looks like they’re not only charging me for the 20 Gig data that should be “free”, but they are also double charging me for December. I logged three requests to Vodacom from yesterday for them to contact me, but I keep getting messages stating that there was an error and that I must log another call. End result is Vodacom is robbing their customers, they're not willing to assist and this is unacceptable.</p>