vodacom robbing the client

<p>after 20 years with vodacom, all of a sudden they have no signal in my area and cannot fix the problem, the offered 10%discount! I said not good enough as I have three phone for my bus. they then offered to cancel the contract no penalty which i accepted but could not get a reply to my email/twitter as to when this will be effected as I wanted to keep my numbers. After three weeks and a whole morning at a vodashop(third time) i was informed that they will only cancel if they can collect my phone. what about my loss of business? costs to change stationary, advertising/ where is my compensation for R573.00 i debit order paid today but having no service for three weeks! I still have not been advised if the three numbers have been changed to prepaid, if i can port these numbers or any compensation for my time and frustration. I have reference numbers and names of all communications and I want satisfaction even if i must go legal.</p>