Vodacom robbing people

I purchased a 1GB social data bundle for R39 which is valid for 30 days. Prior to that I purchased a 60MG valid for an hour. I only used WhatsApp mostly as I knew the other social media platforms ridiculously charges alot and chows the data quickly. I switched my data off for about an hour, when I switched it back on I receive an SMS stating that the data is gone. What the hell is going on?? I tried calling the help line and all of a sudden they had an emergency. I opted for the Tobi chat which I wasnt really thrilled about as I knew I was not going to get the help I needed. Requested for my data balance and it confirmed that I still have 1.60GB left but I cannot access my WhatsApp. This is ridiculous, I have been quiet for awhile watching how Vodacom is robbing me and others but I am now enough. Please could someone call me and explain what is going on and return my airtime or return my 1GB. Once my contract is done in Feb 2021, definitely going elsewhere. Good bye to more than 10 years of tolerating nonsense